This Privacy Policy describes how Shilish ("we", "us", or "our") collects, uses, and shares information about you when you use our services.
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Password (hashed and salted)
- Payment information (processed by third parties)
Traffic Data
To provide our bot protection services, we process:
- IP addresses
- HTTP headers and request metadata
- Device fingerprints
- Behavioral patterns
Usage Data
We collect information about how you use our dashboard:
- Pages visited and features used
- Configuration changes
- Support interactions
2. How We Use Information
We use collected information to:
- Provide and improve our Services
- Detect and block malicious traffic
- Process payments and manage subscriptions
- Send service-related communications
- Comply with legal obligations
3. Data Retention
We retain traffic data for 30 days for analysis purposes. Account data is retained until you delete your account. Some data may be retained longer for legal or business purposes.
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in operating our Services
- Law enforcement when required by law
- Other parties with your consent
5. Security
We implement industry-standard security measures including:
- Encryption in transit and at rest
- Regular security audits
- Access controls and monitoring
- Incident response procedures
6. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Object to certain processing
7. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.
8. International Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
9. Children's Privacy
Our Services are not intended for children under 16. We do not knowingly collect information from children.
10. Changes
We may update this Privacy Policy from time to time. We will notify you of material changes via email.
11. Contact
For privacy inquiries, contact us at privacy@shilish.com.